Frequently Asked Questions
Everything you need to know about shopping with LIVFRESH.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
Yes, at LIVFRESH we prioritize ethical sourcing and high-quality materials. We work closely with our suppliers to ensure all products meet our strict standards for environmental responsibility.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, changes or cancellations must be made within 1 hour of placing the order by contacting our support team.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics network to offer worldwide shipping in the near future.